Privacy Policy

Last updated: 1 March 2026

HighTicketHQ ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit hightickethq.com or engage with our services.

Information We Collect

We collect information you provide directly to us:

• Name and email address when you submit an application or book a call
• Responses to qualifying questions on our application form (role, revenue, close rate, challenges)
• Any information you share during diagnostic calls or email correspondence
• Payment information when engaging our services (processed securely by Stripe)

We also collect information automatically when you visit our site:

• Pages visited, time spent, and interactions (via analytics, when enabled)
• Device type, browser, and approximate location
• Referral source (how you found us)

How We Use Your Information

• To evaluate applications and prepare for diagnostic calls
• To deliver our engagement and related services
• To send relevant communications about our services (you can opt out at any time)
• To improve our website based on aggregated analytics

Cookies & Tracking

We may use cookies and similar technologies to understand how visitors interact with our site. You can disable cookies through your browser settings. Disabling cookies may affect site functionality.

Third-Party Services

We use the following third-party services that may process your data. Each operates under its own privacy policy:

• Stripe — payment processing. Privacy Policy
• Namecheap — website hosting. Privacy Policy
• Cloudflare — CDN and security. Privacy Policy

We do not sell your personal data to third parties.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil the purposes described in this policy. If you request deletion of your data, we will remove it within 30 days unless we are legally required to retain it.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time
• Withdraw consent for data processing

Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, or destruction. All payment processing is handled by Stripe using industry-standard encryption. However, no method of transmission over the internet is 100% secure.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "last updated" date. Continued use of the site after changes constitutes acceptance of the revised policy.

Contact

For privacy-related inquiries, contact us at [email protected].